Order Info
Our website opens for orders on Monday at 12PM EST. All orders placed between Monday and Friday at 10pm, will be ready on Sunday and/or Monday.
Once an order is placed, you have 1 hour to cancel and get a full refund for that order. After an hour has passed we are unable to refund or cancel your order.
If you are part of our reoccurring orders (Subscription) we cannot refund your money back into your account in the event you forget to cancel your subscription before it charges the next order. What you get in return is an online credit. If we have already processed and fulfilled the order after the fact, no refund or online credit will take place. The customer has full control of their subscription via the Customer Account Page once you log in under Manage Subscription.
We do offer reoccurring orders for those who wish to place an order once time with us and then that order is charged and created every week for you. To create a reoccurring order please email us at [email protected] or via phone at 213.943.2379 and we will get this setup for you.